8/20/09:
New website feature: We now have a Cancellation List form.  You may sign up to be contacted if we get a cancellation which may allow you to be seen within a week. 

IMPORTANT NOTE:
This is not the official Appointment Request Form. The cancellation form is not a substitute for the actual appointment request form.

We will still be opening the Appointment Request Form soon. Look out for updates!  Thank you!




7/30/09:
Updates are coming soon!  The Appointment Request Form has been closed since January. We plan to re-open it very soon.

If you are on the mailing list you will receive an email with all of the information you need in regards to the opening of the appointment request form.  We will also post information here on the website.  Thank you!



 
 
 


IMPORTANT INFORMATION
 
What we do: Hair Revitalization
We are primarily accepting new clients who wish achieve healthier hair with the help of protective styling - hair weaves.  We are most concerned with the health of your hair first, then the style.  When you come in for a consultation, we will assess your hair to see what you may need during your Healthy Hair Makeover.  We will also let you know if we feel that you are not a good candidate for a weave as well.  Not everyone's hair is suitable for a weave.

**See RENIECE'S HEALTHY HAIR MAKEOVERS (Growth with Weaves) Click here

Regular Hours of Operation
10am-4pm Tuesday through Friday
(last weave service is taken at 4, last shampoo service at 5:30pm)

8am-1pm Saturdays
(last weave service taken at 1pm)

Closed Sundays and Mondays

Premium Hours of Operation - $85 surcharge
5am-8am
(your weave service can start at 5am, 6am, 7am, or 8am)

5pm-8pm
(your weave service can start at 5pm, 6pm, 7pm, or 8pm)

*Earlier or later times can be available upon request

Note about Saturday slots: Saturday and evening slots fill up very quickly with our existing clients. New clients will most-likely be unable to get a Saturday slot for the 1st appointment -- or even the 2nd appointment.

New Pricing Structure:
Applies to brand new clients who book appointment dates after 3/15/2008 (unless you have been told otherwise). Your first appointment will cost more than the second appointment and all subsequent appointments. Please review new pricing here: www.reniece.com/services.html

Deposits for Appointments:
A deposit of $120 is required to secure your appointment.  The deposit will be applied to the total cost of your service on the day of your appointment.  It is due immediately after booking the appointment. The deposit for your very first appointment must be made by postal money order (mail-in) or cash (drop off in person).
Do not mail your deposit without hearing from Reniece first -- At that time, you will be schedule a tentative appointment. THEN you can send off the money order. Appointments will not be held without a deposit.


When booking your appointment in advance, you have 3 to 4 business days to have your deposit mailed in or to drop it off in person. If your deposit is not received after 4 business days, your name will automatically be bumped from the schedule.  You can rebook at a later time if you choose to.

For your 2nd appointment and all other appointments, we may keep your credit card on file if you choose after you sign our credit card release form.  The deposit will then be charged to your card approximately 5 days prior to your appointment. You still will have 48 hours to make cancellations. You may also opt to send in cash for the 2nd appointment as well

Cancellation Policy:
48 hours notice is required for all cancellations, otherwise the deposit becomes non-refundable and it serves as the cancellation fee.

Here are a few examples of when your deposit will be forfeited:
- If you cancel the same day, or the day before
- If you ordered your own hair and it does not come in time
- If you are extremely late for your appointment (about 30 minutes or more)
- If on the same day or day before you decide that you'd like to have a shampoo service instead of the weave redo service that you initially booked.

These reasons are just to name a FEW. We have zero tolerance for clients who do not show up for appointments without calling.




**Reniece & Co. Mailing List**
Sign up to receive updates regarding future openings of the Appt Request Form
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THE APPOINTMENT REQUEST FORM IS CLOSED
Last Opened: 1/2009


**Cancellation List**
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